Privacy Policy for Roy's Mechanics

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Roy’s Mechanics Ltd
Highcliffe Dr, Wickford, SS12 0JG, United Kingdom
Phone: 07494 281159

We are the data controller responsible for your personal information.

We may collect:

• Name and contact details (phone, email)
   
• Vehicle information (registration, make, model, service history)
   
• Booking, invoice, and payment records
   
• Communications with us
   

We use your data to:

• Provide vehicle repairs, servicing, and quotations
   
• Manage bookings and customer communication
   
• Process payments and invoices
   
• Meet legal and accounting obligations
   

We process your data based on:

• Contract (to provide our services)
   
• Legal obligation (record keeping)
   
• Legitimate business interests
   
• Consent (where required)
   

We do not sell your data.
We may share it only with trusted third parties such as accountants, payment providers, or legal authorities where required by law.

Your data is stored securely and only accessed by authorised persons. We take reasonable steps to protect it from loss, misuse, or unauthorised access.

• Customer and invoice records: up to 6 years
   
• Communications: as long as necessary
   
• Marketing data: until consent is withdrawn
   

You have the right to access, correct, delete, or restrict the use of your personal data.
To exercise your rights, contact us using the details above.

You may also complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Our website may use essential cookies to function correctly. We do not use cookies to collect personal data without consent.

This policy may be updated occasionally. Any changes will be posted on this page.